When you need an interpreter, our Customer Service Associates connect our skilled, qualified, and experienced interpreters to you and your Limited English Proficient (LEP) clients through our state-of-the-art telecommunications system. Our call monitoring, tracking, and reporting are among the most advanced in the industry.
With a range of implementation and technology solutions available, we will work with you to ensure that our telephonic interpreting services are easy to use, widely understood, and available without interruption. We will provide you with:
- Certified and qualified interpreters available 24/7/365
- Average speed of answer 5 seconds or less
- Connection to an interpreter in 20 seconds or less
- Support for more than 200 Languages; 99.% language availability
- Documentable and traceable interpretation with no additional paperwork needed
- Complete confidentiality; HIPAA compliance