Translation & Localization

Whether you’re expanding internationally or serving diverse populations at home, our services are designed to enhance understanding and foster connections.

What is Translation and Localization?

Translation involves converting written text from one language into another. 

Localization goes a step further by adapting the content culturally and contextually for the target market. 

Associated with improved satisfaction and outcomes

More anonymous for customers or patients that prefer privacy

Accessibility around the clock, every day of the year

Comprehensive Solutions across Media Types

 Ensure that your materials are not only translated but fully adapted to resonate with your target audience, irrespective of cultural boundaries.

Document Translation

Types of Documents

Common types include  legal contracts, medical records, educational materials, and marketing collateral. Other common projects include: employee handbooks, intellectual property, contracts, law suits and other legal documents.

Expertise

Each document is handled by translators with relevant experience or specialization, ensuring that the translation is accurate and the terminology is appropriate.

Website and Software Localization

Enhanced User Experience

Localize your digital content to reflect cultural nuances, ensuring that your website or software is as effective internationally as it is at home.

Technical Precision

Our team handles complex coding and layout adjustments needed for different languages, including right-to-left languages and character-based languages.

Multimedia Localization

Services Offered

This includes subtitling, dubbing, and voiceovers for videos, as well as localization of e-learning content to make it culturally relevant.

Accessibility

We also provide services like closed captioning and audio descriptions to make your multimedia accessible to all users.

Specialty Services

Easy Integration

We ensure that translated materials are visually appealing and retain the design integrity of the original document, using industry-standard DTP software.

Support Across Devices

Services such as 508 Remediation for accessibility compliance, ensuring that all users, including those with disabilities, have equal access to information.

Rigor and Quality - Our Translation Process

Our phone interpretation services are designed for ease of use, ensuring you can focus on the conversation, not the process. Here’s how you can access our expert interpreters in just a few simple steps:

1. Initial Consultation and Project Assessment

Needs Analysis: Understand the client’s goals, target audience, and specific requirements for the project.

Resource Allocation: Assign project managers and specialized linguists based on the content type and industry.

2. Translation and Localization Execution

Content Translation: Utilize native speakers with industry expertise to translate content accurately.

Cultural Adaptation: Localize content to reflect cultural nuances and ensure it resonates with the target audience.

3. Editing and Review

Peer Reviews: Each translation is reviewed by a second subject-matter expert to ensure accuracy and completeness.

Client Feedback Loop: Incorporate client feedback to refine the translation, ensuring it aligns perfectly with their expectations.

4. Desktop Publishing and Final Formatting

Layout Adjustment: Adapt the layout to suit the translated text, considering factors like text expansion and font compatibility.

Visual Localization: Ensure that all visual elements are culturally appropriate and aligned with the localized text.

5. Quality Control and Final Approval

Compliance Checks: Verify that the translation meets all regulatory and compliance requirements.

Final Quality Assurance: Conduct a thorough quality check to ensure that the translation is free of errors and ready for deployment.

6. Delivery and Post-Delivery Support

Secure Delivery:  Deliver the final project through secure channels to protect client confidentiality.

Ongoing Support:  Provide ongoing support and make adjustments as necessary based on client feedback and evolving needs.

Bonus: Leveraging Technology for Enhanced Efficiency

Translation Memory Systems: Utilize advanced translation memory tools to maintain consistency across large projects and reduce turnaround times.

Automated Workflow Tools: Implement technology solutions to streamline the translation process, enhance collaboration among team members, and track project progress in real-time.

FAQ

We handle a wide range of content types, including websites, legal documents, marketing materials, software interfaces, educational content, and multimedia presentations. Whatever your content, we have the expertise to translate and culturally adapt it for global audiences.

Quality is paramount in our process. We employ native-speaking translators with industry-specific expertise who undergo rigorous testing. Each project is reviewed by secondary linguists and undergoes a strict quality assurance process before final delivery.

Yes, we offer expedited services for urgent translation needs. Please contact us to discuss your project’s specifics, and we will work to accommodate your timeline while maintaining our quality standards.

We take client confidentiality seriously. All of our staff, including translators, are bound by non-disclosure agreements. Additionally, we use secure platforms for file transfers and data storage to protect your sensitive information.

Pricing depends on several factors, including the complexity of the content, the language pair involved, the volume of content, and the required turnaround time. We provide a detailed and transparent quote after assessing the project specifics.

Beyond standard translation and localization, we offer services like desktop publishing, subtitling, voiceovers, and global marketing consultation to help you fully prepare your content for international markets.

Clients are provided access to our project management tools, which allow you to track the progress of your project in real-time. Your assigned project manager will also provide regular updates and is available to answer any questions you may have throughout the process.